RISE ensures consistent, reliable, and high-quality support and services that maximize the company’s performance and workflow efficiency. We offer a broad selection of products built to optimize Managed Print Services, Document Management Services.
RISE takes a consultative approach to support every customer’s needs and delivering personalized print & document solutions that improve business performance. Keeping our customers’needs first, RISE Techno Solutions is Solution Driven, Client-Focused, and Customer-centric.
Our clients are our best assets. Let us prove it to you the next time you are in the market to lease, rent or purchase equipment, or require service, repair, parts, or supplies.
Services
- Performance Assurance Program
- Copier Printer Multifunction Printer repair
- Manage Print Service
Performance Assurance Program
Rise’s Performance assurance program offers one flat fee for your office equipment, maintenance, toner, and other supplies. We are able to track your number of printers, toner levels, update firmware, and schedule service calls ahead of time. RISE allows you to budget your print costs based on a quarterly assessment. Our account specialists will create a custom printing budget plan based on exactly what printing technology you need for each department. We guarantee your equipment to be up and running the same day, if not we provide you with a loaner. Our hassle-free performance assurance program allows you to focus on your business and not on your printing device. Rise’s Performance Assurance Program provides 5-hour emergency service. IF we can’t fix your equipment, we will supply yours with a free loaner.
Copier, Printer, Multi-function Printer (MFP) Repair
Rise’s manufacturer-trained technicians are the best in the industry, with an average of 5-10 years’ experience.
We are authorized dealers for, repair, and service for the Ricoh.
What Is Managed Print Services And How Does It Help Businesses?
Printing is a much-needed function in any organization, but there is flexibility in how each business approaches printing. And, the approach you choose will affect your cost, level of responsibility, and effectiveness. In turn, each of those variables influences future ROI, productivity, and workflow.
Selecting a print solution that fulfills your organization’s needs and employee work requirements is very important, not only from a productivity point of view but also for your bottom line. When you look at the figures, considering your print options makes sense:
- Nearly 90% of companies don’t track print costs
- Document costs represent between 8-20% of revenue
- IT spends 20% of its time on printing issues
- Supplier agreements can reduce operating costs 25-35%
MPS is a program offered by Service providers that manage all aspects of your business printing devices, including Multifunctional printers, printers, scanners, faxes, and copiers. But, it’s not the only option for businesses. Working with retailers or commercial printers is also an option for businesses.
A MANAGED PRINT SERVICE PROGRAM COULD BENEFIT YOUR COMPANY
1 – ANALYZE YOUR PRINTING NEEDS
Although your IT Department may be capable of analyzing your print fleet, is it the best use of their time? An MPS provider has experience analyzing print fleets of all sizes. They also possess specialized knowledge in printer fleet consolidation methods to ensure your business implements the proper equipment at an affordable price. This analysis will consider all aspects of your business’ printing needs including scanning, printing, copying, and faxing.
2 – REDUCE “LOCAL” PRINTERS
One of the first things to be assessed is the need and use of local printers. Typically, they are inefficient and more costly than realized. These printers only service one user and are rarely networked, making them inefficient in most business environments. They also often require unique cartridges that are more costly and prone to purchasing and inventory tracking challenges.
3 – STREAMLINE PRINTER PLACEMENT
Placing your printing equipment in easily accessible areas for an appropriate amount of employees will help improve workflow and maximize your device usage. Easy accessibility to this equipment is critical to the effectiveness of your employees. Too often, time is wasted walking across the building or to another floor for printed material. This decreases your employee’s ability to get their work done.
4 – REPLACE INEFFICIENT DEVICES
Managed Print Service providers can help you identify which machines are underperforming and replace them with more efficient devices. MPS providers are knowledgeable specialists that know the best printing devices available for your business needs and your budget. They’ll consider things like your printing history and your business goals.
5 – AUTOMATED SUPPLY DELIVERY
Eliminate the need for ordering toner cartridges by entering into an MPS program. These programs can monitor your devices and automate shipment of toner-based on when your machines run low. Keep your employees productive by eliminating equipment downtime caused by a lack of supplies with an effective managed print services program.
6 – GAIN PREDICTABILITY
MPS programs enable you to consolidate your costs (and vendors), which provides the ability for a consistent monthly investment. By entering into a partnership with an MPS provider, there will be no more surprise maintenance or unpredictable printing costs.
7 – TRAIN EMPLOYEES ON NEW TECHNOLOGY
IT departments are often focused on their regular tasks. Training employees and fixing their printing problems isn’t their top priority and usually is the first task to get put on the back burner. Managed Print Service providers can assist in employee training and provide help desk support for print issues.